Service Rate:

On-site support rate per half hour (minimum 1 hour) – $49.50

Call out fee (within a 20km radius of iHelpiSupport) – NONE

Call out fee (per 30 minutes of travel time) – $24.75

Remote support (per 15 minutes) – $24.75


Same Day Service Fee:

Same day service available upon request, a service fee of $49.50 will apply.


Weekend / Public Holiday Surcharge:

Weekend / Public Holiday appointment is available upon request, a service fee of $49.50 will apply.



If an appointment is cancelled within 24hrs of your appointment time, a cancellation fee of $49.50 will apply.


Payment Options:

Direct Deposit


MasterCard, VISA via PayPal

(please note a 2.4% credit card surcharge is applied to credit card payments)


All prices are inclusive of GST.